We accept returns of most products* for exchange or refund, less original shipping charge (if applicable), within 14 days of the delivery date. Items must be in new, unaltered, and unused condition**. Original sales receipt must accompany your return. Refunds can only be credited to the original payment method.
We’ll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
*Unless the product’s item description notes that it cannot be returned or stipulates a different return policy time period
**New, Unaltered, and Unused Condition means an item that is returned without showing signs of wear or damage. For returns that show signs of use or are missing accessories, a 20% restocking fee will be charged.
Free Shipping on Orders over AED100
Free Returns within 14 Days
firstname.lastname@example.org (+971 56 424 0111)